158 lines
5.9 KiB
TypeScript
158 lines
5.9 KiB
TypeScript
import React, { useState } from 'react';
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import { useCreateTicket } from '@/hooks/useCreateTicket';
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import { Card, CardHeader, CardContent } from '@/components/ui/Card';
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import { Button } from '@/components/ui/Button';
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import { Input } from '@/components/ui/Input';
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import { Select } from '@/components/ui/Select';
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import { Textarea } from '@/components/ui/Textarea';
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interface NewTicketWidgetProps {
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onCancel: () => void;
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onSuccess: (ticketId: string) => void;
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}
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export const NewTicketWidget: React.FC<NewTicketWidgetProps> = ({ onCancel, onSuccess }) => {
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const { createTicket, isSubmitting, error } = useCreateTicket();
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// États locaux isolés dans le widget
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const [category, setCategory] = useState<'Incident Critique' | 'Évolution' | 'Administratif'>('Incident Critique');
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const [ci, setCi] = useState('general');
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const [subject, setSubject] = useState('');
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const [affectedAsset, setAffectedAsset] = useState('');
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const [incidentTime, setIncidentTime] = useState('');
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const [description, setDescription] = useState('');
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const [buttonVariant, setButtonVariant]=useState('primary');
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const handleSubmit = async (e: React.FormEvent) => {
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e.preventDefault();
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// Le hook gère la logique de création
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const newTicketId = await createTicket({
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category, ci, subject, affectedAsset, incidentTime, description
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});
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// On délègue la navigation (ou l'action post-création) au composant parent
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if (newTicketId) {
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onSuccess(newTicketId);
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}
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};
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return (
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<Card>
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<CardHeader>
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<h1 className="text-xl font-bold text-slate-900 tracking-tight">Ouvrir un nouveau ticket</h1>
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<p className="text-sm text-slate-500 mt-0.5">Qualification de votre requête ITSM</p>
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</CardHeader>
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<CardContent className="p-6 sm:p-8">
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<form onSubmit={handleSubmit} className="space-y-8">
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{error && (
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<div className="bg-red-50 border border-red-200 text-red-700 px-4 py-3 rounded-md text-sm font-medium">
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{error}
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</div>
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)}
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{/* SECTION 1 : QUALIFICATION */}
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<div>
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<h2 className="text-base font-semibold text-slate-900 mb-4 border-b border-slate-100 pb-2">
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1. Qualification de la demande
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</h2>
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<div className="grid grid-cols-1 md:grid-cols-2 gap-6">
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<Select
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label="Type de demande"
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value={category}
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onChange={(e) => {setCategory(e.target.value as any); setButtonVariant(e.target.value==="Incident Critique"?"danger":"primary")}}
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options={[
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{ value: 'Incident Critique', label: 'Incident Critique (Panne, Dégradation)' },
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{ value: 'Évolution', label: 'Évolution (Ajout de ressources, Modification)' },
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{ value: 'Administratif', label: 'Administratif (Facturation, Contrat)' },
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]}
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/>
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<Select
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label="Infrastructure concernée (CI)"
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value={ci}
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onChange={(e) => setCi(e.target.value)}
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options={[
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{ value: 'general', label: 'Général / Non spécifique' },
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{ value: 'px1', label: 'Serveur Proxmox Principal (Hyperviseur)' },
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{ value: 'fw1', label: 'Pare-feu Périphérique (WAN)' },
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{ value: 'db1', label: 'Base de données MariaDB' },
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]}
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/>
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</div>
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</div>
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{/* SECTION 2 : DÉTAILS */}
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<div>
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<h2 className="text-base font-semibold text-slate-900 mb-4 border-b border-slate-100 pb-2">
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2. Détails techniques
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</h2>
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<div className="space-y-6">
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<div className="grid grid-cols-1 md:grid-cols-2 gap-6">
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<Input
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label="Sujet de l'intervention"
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required
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value={subject}
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onChange={(e) => setSubject(e.target.value)}
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placeholder="Ex: Perte de paquets sur le lien WAN principal"
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/>
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<Input
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label="Équipement ou Produit concerné (Optionnel)"
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value={affectedAsset}
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onChange={(e) => setAffectedAsset(e.target.value)}
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placeholder="Ex: Ordinateur Direction, Imprimante X, etc."
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/>
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</div>
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{category === 'Incident Critique' && (
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<div className="animate-in fade-in slide-in-from-top-2 duration-300 max-w-sm">
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<Input
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type="datetime-local"
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label="Heure exacte du début de l'incident"
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required
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value={incidentTime}
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onChange={(e) => setIncidentTime(e.target.value)}
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className="bg-red-50/30 border-red-300 focus:border-red-500 focus:ring-red-500"
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/>
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</div>
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)}
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<Textarea
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label="Description détaillée"
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required
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rows={6}
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value={description}
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onChange={(e) => setDescription(e.target.value)}
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placeholder="Décrivez précisément votre besoin ou les symptômes observés..."
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/>
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</div>
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</div>
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{/* ACTIONS */}
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<div className="pt-6 flex justify-end gap-3 border-t border-slate-100">
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<Button
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type="button"
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variant="outline"
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onClick={onCancel} // Utilisation de la prop
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>
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Annuler
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</Button>
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<Button
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type="submit"
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isLoading={isSubmitting}
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variant={buttonVariant}
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>
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Soumettre le ticket
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</Button>
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</div>
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</form>
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</CardContent>
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</Card>
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);
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};
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export default NewTicketWidget; |