Files
aegis/src/components/widgets/NewTicketWidget.tsx
T
LathanDevers 25ddc59f98 end cleaning
2026-08-02 22:21:57 +02:00

158 lines
5.9 KiB
TypeScript

import React, { useState } from 'react';
import { useCreateTicket } from '@/hooks/useCreateTicket';
import { Card, CardHeader, CardContent } from '@/components/ui/Card';
import { Button } from '@/components/ui/Button';
import { Input } from '@/components/ui/Input';
import { Select } from '@/components/ui/Select';
import { Textarea } from '@/components/ui/Textarea';
interface NewTicketWidgetProps {
onCancel: () => void;
onSuccess: (ticketId: string) => void;
}
export const NewTicketWidget: React.FC<NewTicketWidgetProps> = ({ onCancel, onSuccess }) => {
const { createTicket, isSubmitting, error } = useCreateTicket();
// États locaux isolés dans le widget
const [category, setCategory] = useState<'Incident Critique' | 'Évolution' | 'Administratif'>('Incident Critique');
const [ci, setCi] = useState('general');
const [subject, setSubject] = useState('');
const [affectedAsset, setAffectedAsset] = useState('');
const [incidentTime, setIncidentTime] = useState('');
const [description, setDescription] = useState('');
const [buttonVariant, setButtonVariant]=useState('primary');
const handleSubmit = async (e: React.FormEvent) => {
e.preventDefault();
// Le hook gère la logique de création
const newTicketId = await createTicket({
category, ci, subject, affectedAsset, incidentTime, description
});
// On délègue la navigation (ou l'action post-création) au composant parent
if (newTicketId) {
onSuccess(newTicketId);
}
};
return (
<Card>
<CardHeader>
<h1 className="text-xl font-bold text-slate-900 tracking-tight">Ouvrir un nouveau ticket</h1>
<p className="text-sm text-slate-500 mt-0.5">Qualification de votre requête ITSM</p>
</CardHeader>
<CardContent className="p-6 sm:p-8">
<form onSubmit={handleSubmit} className="space-y-8">
{error && (
<div className="bg-red-50 border border-red-200 text-red-700 px-4 py-3 rounded-md text-sm font-medium">
{error}
</div>
)}
{/* SECTION 1 : QUALIFICATION */}
<div>
<h2 className="text-base font-semibold text-slate-900 mb-4 border-b border-slate-100 pb-2">
1. Qualification de la demande
</h2>
<div className="grid grid-cols-1 md:grid-cols-2 gap-6">
<Select
label="Type de demande"
value={category}
onChange={(e) => {setCategory(e.target.value as any); setButtonVariant(e.target.value==="Incident Critique"?"danger":"primary")}}
options={[
{ value: 'Incident Critique', label: 'Incident Critique (Panne, Dégradation)' },
{ value: 'Évolution', label: 'Évolution (Ajout de ressources, Modification)' },
{ value: 'Administratif', label: 'Administratif (Facturation, Contrat)' },
]}
/>
<Select
label="Infrastructure concernée (CI)"
value={ci}
onChange={(e) => setCi(e.target.value)}
options={[
{ value: 'general', label: 'Général / Non spécifique' },
{ value: 'px1', label: 'Serveur Proxmox Principal (Hyperviseur)' },
{ value: 'fw1', label: 'Pare-feu Périphérique (WAN)' },
{ value: 'db1', label: 'Base de données MariaDB' },
]}
/>
</div>
</div>
{/* SECTION 2 : DÉTAILS */}
<div>
<h2 className="text-base font-semibold text-slate-900 mb-4 border-b border-slate-100 pb-2">
2. Détails techniques
</h2>
<div className="space-y-6">
<div className="grid grid-cols-1 md:grid-cols-2 gap-6">
<Input
label="Sujet de l'intervention"
required
value={subject}
onChange={(e) => setSubject(e.target.value)}
placeholder="Ex: Perte de paquets sur le lien WAN principal"
/>
<Input
label="Équipement ou Produit concerné (Optionnel)"
value={affectedAsset}
onChange={(e) => setAffectedAsset(e.target.value)}
placeholder="Ex: Ordinateur Direction, Imprimante X, etc."
/>
</div>
{category === 'Incident Critique' && (
<div className="animate-in fade-in slide-in-from-top-2 duration-300 max-w-sm">
<Input
type="datetime-local"
label="Heure exacte du début de l'incident"
required
value={incidentTime}
onChange={(e) => setIncidentTime(e.target.value)}
className="bg-red-50/30 border-red-300 focus:border-red-500 focus:ring-red-500"
/>
</div>
)}
<Textarea
label="Description détaillée"
required
rows={6}
value={description}
onChange={(e) => setDescription(e.target.value)}
placeholder="Décrivez précisément votre besoin ou les symptômes observés..."
/>
</div>
</div>
{/* ACTIONS */}
<div className="pt-6 flex justify-end gap-3 border-t border-slate-100">
<Button
type="button"
variant="outline"
onClick={onCancel} // Utilisation de la prop
>
Annuler
</Button>
<Button
type="submit"
isLoading={isSubmitting}
variant={buttonVariant}
>
Soumettre le ticket
</Button>
</div>
</form>
</CardContent>
</Card>
);
};
export default NewTicketWidget;