change and add into components, widgets and pages

src/hooks/useCreateTicket.ts

@@ -0,0 +1,59 @@
+import { useState } from 'react';
+import { pb } from '@/services/pocketbase';
+
+interface TicketPayload {
+  category: string;
+  ci: string;
+  subject: string;
+  affectedAsset: string;
+  incidentTime: string;
+  description: string;
+}
+
+export const useCreateTicket = () => {
+  const [isSubmitting, setIsSubmitting] = useState(false);
+  const [error, setError] = useState<string | null>(null);
+
+  const createTicket = async (payload: TicketPayload): Promise<string | null> => {
+    setError(null);
+    setIsSubmitting(true);
+
+    try {
+      const currentUser = pb.authStore.record || pb.authStore.model;
+      if (!currentUser) throw new Error("Utilisateur non authentifié");
+
+      // Construction de la description enrichie avec les métadonnées techniques
+      let fullDescription = payload.description;
+      
+      if (payload.affectedAsset.trim()) {
+        fullDescription = `[Équipement concerné: ${payload.affectedAsset}]\n` + fullDescription;
+      }
+      if (payload.category === 'Incident Critique' && payload.incidentTime) {
+        fullDescription = `[Heure de l'incident: ${new Date(payload.incidentTime).toLocaleString('fr-FR')}]\n` + fullDescription;
+      }
+      if (payload.ci !== 'general') {
+        fullDescription = `[CI: ${payload.ci}]\n` + fullDescription;
+      }
+
+      // Enregistrement dans PocketBase
+      const record = await pb.collection('aegis_tickets').create({
+        author: currentUser.id,
+        company: currentUser.company,
+        category: payload.category,
+        subject: payload.subject,
+        description: fullDescription,
+        status: 'Ouvert',
+      });
+
+      return record.id; // On retourne l'ID pour la redirection
+    } catch (err) {
+      console.error("Erreur lors de la création du ticket :", err);
+      setError("Impossible d'enregistrer le ticket sur le serveur sécurisé.");
+      return null;
+    } finally {
+      setIsSubmitting(false);
+    }
+  };
+
+  return { createTicket, isSubmitting, error };
+};